Frequently Asked Questions
Q: Do you carry insurance?
A: Yes, We have Workman's Comp, General Liability and Auto Insurance and are available to you at any time by contacting the office.
Q: What do I need to do to prepare for the installers?
A: The installers usually needs 2 feet of space to work on either side of the fence. Any potted plants and yard decorations should be removed or cleared from the work area. Remove anything that is attached to the fence that you don't want to have hauled away.
Q: Do I need to be there when the installers arrive?
A: Although we feel it is best for the customers to be present when we start, we understand that work and other commitments may not allow you the time. If in the case you are not available the day your project starts, providing our office staff with a daytime phone number where you can be reached in case any questions arise is extremely helpful.
Q: Do you require a deposit?
A: We do not require a deposit for many types of projects however if there is something that is a "Special Order" item such as composite decking or custom ornamental iron we do ask for a small deposit and that will be listed on your proposal so that there are no surprises.
Q: If I share a fence with my neighbor can you bill my neighbor separately?
A:Yes, we provide you with a split invoice form for you and your neighbor to fill out and sign. View our Split Invoice Form.
Q: What types of payments do you except?
A: Cash, Check, Visa, and MasterCard